Concessions
Eligible households are entitled to apply for a larger or an additional rubbish bin at no extra cost. We call this a Concession.
Click on the tabs below to find out if your household is eligible for a Concession and what you need to apply.
If your household is not eligible for a concession, you can still get a larger rubbish bin. Larger bins have a higher waste charge.
Nappies
Family with young children in nappies
Are you eligible?
Households with 2 or more children under the age of 4 years in daytime nappies are eligible to apply for a larger rubbish bin at no extra cost.
Conditions
Evidence of the child or children's age/s will be required on application.
The concession will expire after one year unless a subsequent application is approved.
How to apply
Applications are via an online or hard copy form. Applications will open in February 2025 when we ask you to choose your bin size.
Large families
Large family
Are you eligible?
Households with 4 or more dependents (for example children or elderly relatives) who permanently live at the property are eligible to apply for a larger rubbish bin at no extra cost.
Conditions
Evidence of Medicare card/s listing the names of household members will be required on application.
How to apply
Applications are via an online or hard copy form. Applications will open in February 2025 when we ask you to choose your bin size.
Medical
Medical condition or disability
Are you eligible?
Households where someone lives with a medical condition or disability that generates extra waste are eligible to apply for a larger rubbish bin at no extra cost.
Conditions
A letter from a medical practitioner or hospital stating that the condition creates extra waste will be required on application.
How to apply
Applications are via an online or hard copy form. Applications will open in February 2025 when we ask you to choose your bin size.
For more detailed information on the above Concessions, please view our Kerbside Waste Service and Charge Policy, pages 13-14.
Households eligible for a concession can get a rubbish bin one size bigger than the bin they have. For example, if you have an 80-litre rubbish bin, you will receive a 120-litre bin at no extra cost. If you have a 120-litre rubbish bin, you will receive a 240-litre bin at no extra cost.
Not eligible for a concession?
Explore other options for your household at the bottom of our Participant Hub page