Thank-you to everyone who shared their thoughts with us about our waste service and their household bins in July and August 2020. More than 400 of you did the survey and many more people told us how the changes might affect your household and your community.
You can see a summary of your feedback here. This shows the types of things we heard from you.

After hearing your thoughts and ideas in July and August, we developed different options for how your waste service could be changed, and how people with different needs can continue to be supported. Changes to your waste service will not happen until at least 2022.

We want to help you understand how your waste service might change. You can read our Conversation Starter Kit to find out about how different options can work and how they compare in terms of cost to deliver, how much they help the environmental and how much change the community will experience.

Have your say on:

• Food and garden organics (FOGO) and garbage bins
• Recycling and glass bins
• Hard waste service
• Waste charges and concessions for non-residential uses

You can also see how the different options look on your kerbside and how they compare on costs, environmental emissions, numbers of trucks on roads and how much waste is saved from landfill!

Then tell us what you think about the different options by completing our survey.

Your feedback will help us draft a new Kerbside Waste Services and Charges Policy which will set out how often we pick up your bins and how much this costs you. We will then come back with draft policy in mid-2021. You will get a chance to tell us what you think about the draft policy too.