Merri-bek City Council acknowledges the Wurundjeri Woi-wurrung people of the Kulin Nation as the Traditional custodians of the lands and waterways in the area now known as Merri-bek, and pays respect to their Elders past and present, as well as to all First Nations’ communities who significantly contribute to the life of the area.
Contact Us
Phone
+61 3 9240 1111
Email
engagement@merri-bek.vic.gov.au
National relay service
133 677
(ask for 03 9240 1111)
Privacy Policy and Collection Notice
This privacy statement applies to the Conversations Merri-bek website.
This site is owned and operated by Merri-bek City Council using software licensed from Social Pinpoint. For details on how Merri-bek City Council collects and protects your personal information, refer to our Privacy Policy. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
Merri-bek City Council is committed to protecting your privacy in accordance with the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).
You can find more information about your privacy rights at the Office of the Victorian Information Commissioner.
Collection notice
Merri-bek is a diverse community and we want our community engagement to reflect that.
The personal information we collect on Conversations Merri-bek, through our signup form and other engagement activities, helps us understand what communities we are hearing from. We have legislative obligations set out in various acts that mandate reporting on our engagement with certain groups and we always aim to ensure our processes are inclusive of the diverse peoples in Merri-bek. Collecting your information helps us meet these obligations and improve our service to you.
The personal information we collect will be be used for the purpose of community engagement and reporting and may also be used to update your personal information otherwise held by Council (for example, contact details including email address, phone number).
The information may be disclosed to project staff within Council and selected consultants that are engaged on projects. Your information will be de-identified as much as is practicable. It will not be disclosed to any other external party without your consent, unless required or authorised by law.
If you do not wish to disclose the information we require you to enter in a specific tool you can participate in other ways such as in person, by phone or by email.
Contact
You can gain access to your personal information you have provided to Merri-bek City Council and if you wish to alter it, please contact Council’s Privacy Officer.
| Phone | 9240 1111 |
|---|---|
| Privacyofficer@merri-bek.vic.gov.au |
Terms of Use
The following Terms and Conditions govern the use of Conversations Merri-bek (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by Merri-bek City Council.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
- all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
- you are prohibited from advertising or offering to sell or buy any goods and services
- you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
- you cannot collect or store personal data about other users of the site
- you cannot impersonate any person or entity, including without limitation to Merri-bek City Council representative
- you cannot interrupt or interfere with the site or servers or networks connected to the site
- you cannot attempt to gain unauthorised access to the site or other use accounts
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to engagement@merri-bek.vic.gov.au.
Governing Law
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Indemnification
Merri-bek City Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Merri-bek City Council and its suppliers and licensors. Merri-bek City Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at engagement@merri-bek.vic.gov.au.
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Creating an account helps us better understand who we are hearing from and helps protect the integrity of our engagements. There are many diverse communities in Merri-bek and we want to make sure we are reaching as many of them as possible. Your information will not be used for any other purpose. Our privacy and collection notice is linked below.
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